Access Logs
A security feature available to Owners and Admins of a workspace or org that lists account access details for all members.
Billing Contacts
Billing-related emails will be sent to billing contacts. This list of billing contacts includes all Workspace Owners and Admins.
Data Loss Prevention
A software product that enables customers managing sensitive or regulated data to meet their obligations through routine exports and other management of protected data.
Deactivate Connection
If you're ready to leave a workspace for good, deactivate your connection. For every workspace you've joined, you'll need to deactivate each connection individually.
Downtime
Downtime is based on two factors: the number of minutes Kountable was unavailable, and the percentage of customers that were affected. If Kountable is down, we use server monitoring software to measure the server side error rate, ping test results, web server tests, TCP port tests, and website tests.
Email Notification
By default, you'll get email notifications. Notification preferences can be set in your personal profile.
Full Name
A person's entire name listed in their profile. This could mean "first and last", although it can also mean many other things in many different cultures and countries.
Icon
Kountable’s applications allow you to stay signed in to multiple workspaces if you're a member of more than one. To help you keep track, icons for each workspace appear in the Workspace Switcher on the left.
Kountable Subscription Invoice
A commercial document between Kountable and a customer that outlines the terms of sale, and provides information on how to make payment.
Member
Member is a type of role in Kountable. Member is the default role for new people invited to a workspace.
Notification
Kountable notifications keep you informed about things that need your attention.
Notification Badge
The red circular shape with a number next to your profile settings when you receive a notification.
Notification Preferences
You can customize your notification preferences for email, mobile, and the notification center channels from your personal profile.
By default, everyone can add the following to their profile: name, email addresses, phone numbers, languages, and time zone.
Organization Workspace admin
Workspace Administrator is a role in Kountable. Workspace Admins can manage members, settings, and other administrative functions in your workspace.
Organization Workspace primary owner
Workspace Primary Owner is a type of role in Kountable. They can do everything Workspace Admins can do, but they also have the ability to reach out to Kountable if they wish to delete the workspace or change the primary owner.
Organization Workspace settings
Administrators can adjust workspace-wide settings and preferences.
Preferred Name
A person's first name, or nickname listed in their profile. This is how you would like to be addressed when speaking with Kountable. Navigate to your personal profile to edit your preferred name.
Search
Using search in Kountable, it's easy to find data when you need to. Use the search field, filters, and modifiers in any chart to find and narrow results.
Service level agreement
Our Service Level Agreement (SLA) for customers on the Trader Pro plan and above guarantees a 98.0% monthly uptime.
Single sign on
SSO is a process that permits someone to enter their name and password from one system (like Google or Okta) to access their account in a Kountable workspace, without needing credentials for Kountable.
Transfer ownership
A Primary Owner has the highest level of permissions in Kountable — you become one by creating a new Kountable workspace. If needed, primary ownership can be transferred to another member.
Trust Network Badge
The green ribbon shape in your organization or person profile after having been verified and accepted by Kountable.
Two factor authentication
A preference that requires you to use two-factor authentication for signing in to your account.
Uptime
Monthly Uptime is the percentage of total possible minutes the Kountable application was working and available.