Understanding permissions
Why certain users have certain permissions, and how to edit them.
What does it mean for a team member to have permissions?
All team members on Klear have permissions. This refers to whether they are allowed to view, suggest, or directly make changes to certain data and features. When a new user is added to a team, they usually have the default permissions, which allow them to view, but not edit, most features.
Who can set a user’s permissions?
Only account owners (the person who created your organization’s account on Klear) can set permissions.
When account owners add new team members, they will see the permission settings for that user (see below) and can immediately set the permissions they want that user to have. When a non-account owner adds a team member, they have no control over that team member’s permissions, which are automatically set to default.
Who can edit permissions?
Only account owners can edit permissions. They can do that by clicking on the slider button for a user displayed on the “Teams” page (see below). More information about editing permissions can be found here.
I have the wrong permissions. What should I do?
To change your permissions, you’ll have to contact your account owner. You can direct them to this article for instructions on editing permissions.